APV DRIVER is the mobile app contracted drivers use to run their dispatched loads; the current operating carrier is LEXACAR LLC. This page is the public support contact for the App on the App Store and Google Play.
Contact us
- Email: support@apvdriver.com — we answer support email within one business day.
- In the App: the Help tab has a one-tap call button to your dispatcher and a structured problem report (delay, breakdown, cargo issue) that attaches directly to your active load. For anything urgent on a live shipment, call dispatch — it is always the fastest channel.
When emailing, include your name, your truck unit number, the load number if the question is about a shipment, and your device model — it lets us answer in one round trip.
Common questions
- I don’t have a registration code. Accounts are created only for contracted drivers of the operating carrier. Ask your dispatcher for a one-time registration code; each code works once and expires.
- Why does the App need “Allow all the time” location? Live tracking during an accepted load is a condition of dispatch — it replaces manual check calls. Location is collected only while you have an active load and stops at delivery. See the Privacy Policy.
- I lost signal on the road. Status updates, problem reports, and GPS points are saved on your phone and send automatically when your connection returns. Document photos need a connection to upload.
- Dispatch asked me to retake a document. Open the Documents tab — the rejected file shows the reviewer’s reason and unlocks a new upload.
- How do I delete my account? Help → Delete account, or see the account deletion page.
App information
- App: APV DRIVER (com.ericmagic.apvdriver)
- Platforms: iOS (App Store) and Android (a direct Android install is published at the APV DRIVER download page).
- Publisher: Artem Prutkov, United States
- Operating carrier: LEXACAR LLC, United States